The University of Iowa Libraries

print page banner

Monthly Reports

Learning Commons November 2014 Monthly Report


The Learning Commons encourages academic success by developing and presenting academic programs and workshops designed to meet the educational needs and interests of the undergraduate student population at the University of Iowa

Express Workshops

Express Workshops are offered every Tuesdays at 4pm and are held in Group Area D, across from the Food For Thought Café.  The following were held:

  • 0 people attended Designing a Professional Research Poster
  • 0 people attended Concept Mapping
  • 0 people attended Getting Started with Health Sciences Research


Libraries and campus partners are interested in the Learning Commons space.  The following tours were coordinated:

  • 1 ISU/UNI tour


Campus partner activities play an important role in the Learning Commons for student success.  The following represent regular campus partner sessions as well as special offerings:

  • Statistics Tutoring Lab offered 55 sessions.
  • Writing Center Tutoring offered x appointments for x students.
  • SWAT Tutoring helped 269 students.
  • Perspectives of Diversity in American History course offered 2 study group sessions.
  • TRiO offered 1 workshop on Interviewing Tips.
  • Rhetoric offered 2 class presentations.
  • The Learning Commons servied as a satellite voting station for the 2014 elections.
  • History Department held 6 Write-In sessions.
  • Career Leadership Academy held 1 informational session.
  • Special Collections held 1 reception for a new acquisition for their collection.
  • Tech Connection offered 1 free Tech Topics workshop.
    •  Get in Sync with iCloud
  • Hancher Auditorium held 1 Pop Up Museum including installations and 3 events with performances.
  • Pomerantz Career Center held 1 Q&A session.
  • English Department held 1 Paradise Lost reading.

Digital Displays

The Learning Commons Coordinator works with ITS, Libraries, and campus partners to ensure the digital displays promote events, resources, and services that take place in the Learning Commons or Main Library. The following were displayed:

  • Where do I go for help?, Financial Aid
  • Have an internship?, Pomerantz Career Center
  • Ice Skating at the IMU, CAB
  • Comedian Pete Holmes, CAB
  • Annabelle, CAB
  • Teenage Mutant Ninja Turtles, CAB
  • Studio Talks, Digital Studio for the Public Arts & Humanities
  • UI Libraries on Twitter, University Libraries
  • Hack & Help Office Hours, Digital Studio for Public Arts & Humanities
  • Venture School, JPEC
  • Holiday Thieves Market, Fine Arts Council
  • MLK Day, Chief Diversity Office
  • Running Symposium, University of Iowa Physical Therapy


The Main Library staff strive to provide relevant and timely assistance to our users for the entire Main Library.

Service Desk

Library staff and student workers use Suma software to manually count circulation, directional, technology, reference, and campus partner questions asked at the Service Desk.  Reports are provided that count book/media check-outs, ILL check-outs, and lap-top check-outs.

There were 8,774 total transactions at the Service Desk:

  • 5,326 book/media check-outs
  • 986 ILL check-outs
  • 901 lap-top check-outs
  • 479 directional questions
  •  455 circulation questions
  • 282 technology questions
  • 260 reference questions
  • 84 campus partner questions

Thursday, November 20th,  was the busiest day with 587 transactions
Sunday, November 23rd, was the least busy day with 46 transactions



Library staff used Suma software to manually count questions asked while stationed at an “ask me” booth located at each entrance. This service was not offered in October.


Training Sessions for Service Desk staff are offered every other week. No sessions were offered in November.


We strive to meet the needs of our users by expanding our core services. The following new service was offered in November.

  • 8 additional Mac chargers were purchased and added to be checked out, based on high usage of this cable.

Food for Thought Cafe

The Food For Thought Café had 28,463 transactions (22,894 transactions in October 2014).


Technology plays in important role in student success: from reserving a group room to work on group projects, to using the software on the ITS provided computers, to checking out a lap-top, to checking out a lap-top charger.

Group Rooms

Students can reserve a group room or area on-site using the Evoko touch screen by each location or by reserving online through their Hawkmail/email account.

  • 3,043 total reservations were made for the group rooms and areas
  • Average of 127 reservations per room/area
  • Average of 101 reservations per day

Reservation method

  • 2,469 made online
  • 574 made on-site

Group Room

  • 1110 (red) most used with 188 reservations
  • Group Area F least used with 14 reservations

Peak and Low times

  • Tuesday, November 18th busiest with 182 reservations
  • Wednesday, November 26th and Thursday, November 27th least busy with 0 reservations

Computer Usage

The Main Library offers 90 desk-top computers in the Learning Commons, 13 desk-top computers in the first floor service commons, and 149 desk-top computers in the second floor ITC.  The following is the hours used, broken down by the zones.


  • 38,007total PC hours.
  • 2,710 total Mac hours.
  • 3,040 total laptop hours.
  • 40,717 total computer hours.


  • 219 hours per computer (90 computers total) – learning commons
  • 237 hours per computer (13 computers total) – service commons (first floor)
  • 120 hours per computer (149 computers total) – second floor ITC


Software Usage

The Main Library computers offers many software options for students to use. The following are the top 10 programs used:

  • Google Chrome
  • Microsoft Word
  • Internet Explorer
  • Firefox
  • Adobe Reader
  • iTunes
  • Microsoft Powerpoint
  • Microsoft Excel
  • Minitab
  • LanSchool Student

Printing Usage

The Main Library has the largest amount of printing on campus.

  • 243,676 total pages printed


  • 57,235 – learning commons – north
  • 41,377 – learning commons – east
  • 54,666 – learning commons – south
  • 30,163 – service commons (first floor)
  • 60,236 – second floor ITC


Cable Usage

Different cables and cords are available for check-out at the Service Desk to facilitate usage of the monitors in the group rooms and areas.

  • HDMI cables were checked out 298 times.
  • PC lap-top chargers (UISG provided) were checked out 45 times.
  • Mac lap-top chargers (UISG provided) were checked out 90 times.
  • Mini DisplayPort Mac (HDMI) adapters were checked out 53 times.
  • VGA cables were checked out 37 times.
  • Ethernet cables were checked out 22 times.
  • Mini DisplayPort Mac (VGA) adapters were checked out 17 times.
  • Dell mice checked out 16 times.
  • MagSafe to MagSafe2 converters were checked out 4 times.
  • Lightning Mac (HDMI) adapters were checked out 4 times.
  • Wireless presentation advancers checked out 1 time.
  • 30-pin Mac (VGA) adapters were checked out 1 tim.
  • Lightning Mac (VGA) adapters were checked out 1 time.
  • 30-pin Mac (HDMI) adapters were checked out 0 times.


Building Entrances

Cameras installed at each entrance and at the Service Desk count bodies entering the building and entering the library collections.

  • 134,236 entered the Main Library
  • 148,556 entered the Main Library Collections



Cameras installed at each entrance and at the Service Desk count bodies entering and exiting, generating an occupancy count for both the Learning Commons and the Library Collections.This report is still being configured and the accuracy is in question for the Learning Commons.

There were a total of 289,421 occupants counted in August.

  • -19,363 in the Learning Commons.
  • 308,784 in the Library Collections.

3pm to 4pm was the highest occupied hour with 23,689 users.
Wednesday, November 12th had the most occupants with 20,827 users.

User Activity

Student workers use an iPad and the Suma software to manually count users on the first and second floors of the Main Library, every hour the building is open. Users were not counted in November.

Learning Commons Report PDFs

Learning Commons November 2014 Monthly Report

Learning Commons October 2014 Monthly Report

Learning Commons September 2014 Monthly Report

Learning Commons August 2014 Monthly Report

Learning Commons July 2014 Monthly Report

Learning Commons 2013-14 Academic Year Report

Learning Commons June 2014 Monthly Report

Learning Commons May 2014 Monthly Report

Learning Commons April 2014 Monthly Report

Learning Commons March 2014 Monthly Report

Learning Commons February 2014 Monthly Report

Learning Commons January 2014 Monthly Report

Learning Commons December 2013 Monthly Report

Learning Commons November 2013 Monthly Report

Learning Commons October 2013 Monthly Report