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Engineering Library – Library Assistant IV

Engineering Library - Library Assistant IV

Application deadline:  March 12, 2018 at 4:59pm





Title: Library Assistant IV
Department: Engineering Library
Supervisor: Kari Kozak
Position Status: 100% Time


Position Hours

8:00 am – 5:00 pm Monday – Friday

(Schedule adjustment and/or occasional additional hours may be required if necessary to cover peak periods of operation and/or staff absences)

Hours vary during Interims, Summer & Breaks


General Description

Under the general direction of the Head, Lichtenberger Engineering Library, performs complex library duties requiring judgment, interpretation, and problem-resolution skills with minimum supervision. Duties include course reserves, circulation, statistics, billing, student employees, and the general day-to-day running of the library.  Responsible for the cataloging and maintenance of the 175+ tools in the Tool Library.  Responsibilities also include processing of books and journals, binding preparation and processing of interlibrary loan requests.   Basic upkeep of the libraries webpages and subject guides will also fall under their responsibilities.


General Performance Expectations

A basic understanding of all elements of Library operations and communicating appropriately is essential. An understanding of priorities and cooperation with co-workers is required. Must at all times demonstrate exemplary customer service attitude and excellent communication and collaboration skills. Work must be performed accurately, according to established procedures and guidelines, and, in a timely manner. Oral instruction and direction must be organized, clearly communicated, and presented in a positive way. Flexibility and cooperation with supervisor are essential.


Position Responsibilities

  • Manages daily operations of the library. Monitors work of student employees at the Circulation desk. Assigns work to student employees, and supervises shelving, shelf reading, and other daily jobs. Works at the Circulation desk when needed.
  • Interviews, hires, schedules, trains and evaluates 8-10 student employees. Writes and updates procedure manuals and training documents. Processes student employee time records.
  • Manages the billing, overdue notices, and fines process within the Engineering Library.
  • Answers the questions of library users and library staff (either in person, by telephone, or by email) regarding circulation status of materials: materials locations; overdue notices, fines, and books bills; circulation policies and procedures; and directional/information queries. Understanding of all elements of circulation services is essential, as is cooperation with other library staff.
  • Manages the Reserve collection. Communicates with faculty concerning policies and procedures. Maintains print and electronic Reserves. Must be courteous when dealing with faculty and students.
  • Assists library users in locating technical materials. Verifies requests to determine availability, and determines best method to obtain materials. Answers reference questions (in person, by telephone, or by email). Refers questions to the Engineering Librarian when necessary. Must be familiar with a wide variety of indexes, abstracts, and Engineering reference sources.
  • Manages the Engineering Library in absence of Librarians. Respond to user and personnel problems. Fix minor problems and report major problems to the appropriate department. Problems must be fixed and/or reported appropriately, accurately, courteously, and in a timely manner.
  • Monitors and responds to Interlibrary Loan requests. Scans documents. Verifies citations when necessary.
  • Checks accuracy of online records of new materials added to the Engineering Library. Cataloging and process of tools and other equipment available for check out. Processes software for circulation. Sends materials to be repaired, bound or withdrawn as needed. Processes journals online to send to the bindery.
  • Performs related duties as assigned by Supervisor. Makes suggestions regarding purchases of library materials. Provides statistics when needed.
  • Manage new technology and equipment within the library. Help to create signage, fix minor hardware/software problems and report major problems to the appropriate department.
  • Assist in management of online library presence including virtual reference, subject guides, and minor changes to the website. Familiarity with WordPress and Springshare products is a plus.

Additional Expectations

In addition to performing the duties described above according to the specified performance expectations, Libraries’ staff need to meet Libraries’ and University expectations regarding:

  • Attendance, punctuality and use of work resources (UI’s Policy on Ethics and Responsibilities and Work Rules)
  • Continuous developmental growth (Libraries’ Development and Diversity Guidelines)
  • Technology core competencies (Libraries’ IT Core Competency Checklist)


Application Procedure: To apply, visit the University of Iowa Jobs@UIOWA website at  Applications must be received by 4:59 p.m. on March 12, 2018.


Universal Competencies

  • Collaboration and Embracing Diversity. Ability to work with a variety of individuals and groups in a constructive and civil manner while appreciating the unique contribution of individuals from varied cultures, race, creed, color, national origin, age, sex, disability, sexual orientation, and gender identity.
  • Positive Impact/Achieving Results. Ability to utilize resources and learning to achieve or exceed desired outcomes of current and future organizational goals/needs. Able to demonstrate ethical behavior in diverse situations while producing results.
  • Service Excellence/Customer Focus. Ability to meet or exceed customer service needs and expectations and provide excellent service in a direct or indirect manner. Ability to effectively transmit and interpret information through appropriate communication with internal and external customers.




  • Four years of library work experience, or A combination of related work experience, undergraduate education, and/or post-high school library training totaling five years
  • Require high volume public contact/customer service experience
  • Require word processing experience/ability



  • Work experience with library software system (e.j. Ex Libris Alma)
  • Work experience with Microsoft Office 2013 or other up-to-date spreadsheet, email & online calendar systems
  • Work experience in a Research Library setting
  • Work experience with WordPress and Springshare products
  • Proven ability to work successfully in a team based environment
  • Proven customer service experience
  • Proven attention to detail
  • Familiarity with engineering information resources

The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preference, status as a qualified individual with a disability, or status as a protected veteran.