Over the course of the summer, we will be consolidating service points in the Main Library, reducing the total number of staffed service areas on the first two floors from six down to three.
For more information see: Service Point Changes, 2009.
Who can help me begin my paper or research project?
Who can help me get an answer to a question when I can't go to the library?
How can I teach myself how to use the library?
Who can help if I want the library to purchase a book, journal or other item?
Where Can I Find...?
Connecting to the UI Libraries
How can I connect to library resources from off-campus?
If I am having trouble connecting, who can help?
Where can I use my laptop computer to access the Internet?
Where can I check my e-mail and use the Internet?
Where can I find computers to do word processing?
If I am having trouble printing, who can help me?
If I am a visitor to the UI Libraries, how can I access the Internet?
Facilities & Equipment (Main Library)
Borrowing Materials
Where do I check out books, magazines, videotapes, and other library-owned material?
For how long may I check out a book?
How can I tell what I have checked out and when they are due?
For how long may I check out a magazine or journal?
How can I renew a library item?
What if the item I want is already checked out?
I received a recall notice. What does this mean?
What if the item I want is not on the shelf?
What if the library does not have the item I want?
What will happen if I return an item late?
May I return branch library items to any library?
What if my U-Bill shows library charges I don't understand?
How can I get a library card?
InfoHawk...How Do I Use It?
How can I find out if you have a book?
How do I learn to use InfoHawk?
What is InfoLink?
Visitors
UI post-comp students
UI students enrolled in a Distance Education course
UI faculty/staff at Oakdale Campus
Retired UI faculty/staff
Alumni
Library users with disabilities
Independent scholars
Miscellaneous
Where are online service request forms?
What is the difference between a magazine vs. a scholarly journal?
last revised: 9/15/09 . 8/7/09 . 6/26/09