Frequently Asked Questions
Who Can Help...?
Who can help me begin my paper or research project?
Who can help me get an answer to a question when I can't go to the library?
How can I teach myself how to use the library?
Who can help if I want the library to purchase a book, journal or other item?
What is the difference between a magazine and a scholarly journal?
Where Can I Find...?
Food:Library café |
Maps |
Connecting to the UI Libraries
How can I connect to library resources from off-campus?
If I am having trouble connecting, who can help?
Where can I use my laptop computer to access the Internet?
Where can I check my e-mail and use the Internet?
Where can I find computers to do word processing?
If I am having trouble printing, who can help me?
If I am a visitor to the UI Libraries, how can I access the Internet?
Facilities and Equipment in the Main Library
In 2009 service points were reduced on the first two floors of the Main Library: there are no longer public workstations in the Information Arcade, no ITS Help Desk on second floor, and music and art resources re-combined in room 2006. For more about these changes, see Service Point Changes, 2009.
Borrowing Materials
Where do I check out books, magazines, videotapes, and other library-owned material?
For how long may I check out a book?
How can I tell what I have checked out and when they are due?
For how long may I check out a magazine or journal?
How can I renew a library item?
What if the item I want is already checked out?
I received a recall notice. What does this mean?
What if the item I want is not on the shelf?
What if the library does not have the item I want?
What will happen if I return an item late?
May I return branch library items to any library?
What if my U-Bill shows library charges I don't understand?
How can I get a library card?
How can I get access to the Preservation Masters Collection?
InfoHawk . . .How Do I Learn to Use the Catalog?
| How can I find out if you have a book? How do I learn to use InfoHawk? |
What is InfoLink? What is SmartSearch? |
Services for Library Guests
Alumni
Independent scholars
Library users with disabilities
Retired UI faculty/staff
Students enrolled in a Distance Education course
UI post-comp students
UI faculty/staff at Oakdale Campus
Visitors
last revised:November 15, 2011 Reference & Library Instruction Dept
