Notifications

Off-Campus issue with Google Scholar

Off-campus users have been experiencing problems using Google Scholar to access the University of Iowa Libraries resources. Some users have reported seeing the following message:

“ERROR for site owner: Invalid domain for site key”

This is occurring because of Google Scholar’s interactions with our proxy server. If you experience this error and are off-campus, a possible workaround is to go directly to Google Scholar (i.e. not through links on our website that use the proxy sever). This will allow you to search Google Scholar, but you won’t see the “ViewIt@UILink” links which shows local options for full-text of the resource. However, you can still view full-text if you sign in to Google Scholar by following these directions:

  1. Go to https://scholar.google.com/
  2. Click the three horizontal bars in the upper left hand corner and seelct “Settings”
  3. Click on “Library links”
  4. Search “iowa” to find the “ViewIt@UILink” option
  5. Select and save.

We apologize for the inconvenience.

 

Updated: 04/17/2018

EBSCO resources briefly unavailable overnight Monday

Due to unforseen circumstances, the EBSCO updates will take place around midnight on 5/21/18.

 

EBSCO is moving their platform to secure connections and will begin running all services over HTTPS (Hypertext Transfer Protocol Secure). We need to adjust our local settings for EBSCO to run over HTTPS, but have been informed by EBSCP that the cache on their end needs to be cleared out, which may take several hours.

Because EBSCO web resources may not be available during this time, we plan to make this change around midnight on Monday, 5/21/18. We do not know exactly how long this will take but hope it will be back up and running sometime overnight.

Updated: 05/21/2018

EBSCO resources unavailable overnight Friday

EBSCO is moving their platform to secure connections and will begin running all services over HTTPS (Hypertext Transfer Protocol Secure). We need to adjust our local settings for EBSCO to run over HTTPS, but have been informed by EBSCP that the cache on their end needs to be cleared out, which may take several hours.

Because EBSCO web resources may not be available during this time, we plan to make this change around midnight on Friday, 5/18/18. We do not know exactly how long this will take but hope it will be back up and running sometime overnight.

Updated: 05/18/2018

Incorrect courtesy or overdue notices

Due to an issue with our library circulation system, borrowers who have returned or renewed items may receive a courtesy, overdue, or other notice after the fact. This false notice was sent at approximately 8:30AM on 7/11/18, so if you have already returned or renewed your materials, please disregard this notice.

You can view the status of materials on loan to you via your My Account. If you find a discrepancy please contact the owning library. We have reported the issue to the vendor and they have applied a resolution to our system.

Updated: 07/11/2018

Iowa Digital Library is back online

Our host server is currently down. We are working to resolve the issue, and will re-post once it has been resolved.

Updated: 02/14/2018

LibGuides is back online

UPDATE:  UI Libraries is back online at guides.lib.uiowa.edu.

​LibGuides, guides.lib.uiowa.edu, is a hosted service from SpringShare. The server upon which our guides are hosted WAS experiencing connection issues.

Updated: 09/25/2017

Phishing attacks

In the last several weeks, the UI campus has been a target of many phishing scams that try to steal a user’s HawkID password. A number of those phishing scams have been emails that are made to appear as though they are coming from the library and inform users that their library account is expiring due to inactivity. The scam then goes on to tell the user that they need to successfully login in order to reactivate their account. When they do, their HawkID and password are captured by the scammers.

Because of this the UI Libraries has become more proactive at trying to identify compromised accounts before proxy access is denied by the vendors. We are encountering compromised HawkIDs that are using the proxy server almost on a daily basis. So, as a reminder, the UI Libraries will never ask for a user to verify their HawkID and password via an email.

To counter these scams, the Libraries has temporarily turned off an auto-login feature that was configured on our proxy server for Eduroam access. For the time being, anyone coming from the campus wireless network will have to sign on to the proxy server in the same manner as they would if they were located off-campus.

Updated: 06/15/2017